Warning: Avoid These Common Uber and Bolt Driver Scams in Portugal
As ride-sharing services like Uber and Bolt continue to grow in popularity in Portugal, particularly at airports, passengers must stay alert to potential scams. Reports from the Mobility and Transport Authority (AMT) show a rise in fraudulent activities involving both taxis and TVDE services (Transport in Uncharacterized Vehicles from Electronic Platforms). Many travelers have shared their experiences of scams, especially at airports and in city centers, prompting us to provide essential tips on how to protect yourself.
Things to Watch Out For:
- Unlicensed Drivers – Be cautious of people who approach you directly at the airport, claiming to be Uber or Bolt drivers. These individuals are not authorized to offer rides. Legitimate drivers will not solicit passengers in this manner. Always proceed to the official Ride Share pick-up area, and use the Uber or Bolt app to request a driver. Confirm that the license plate details in the app match the driver’s vehicle.
- Overcharging – Some drivers may attempt to overcharge passengers, particularly if they sense you are unfamiliar with local fare rates. To avoid this, either agree on a fare before entering the vehicle, ensure the meter is turned on immediately, or use the ride-sharing apps to get a clear price upfront.
- Delays in Starting the Ride – A common tactic is to delay the trip’s start, which can result in extra waiting time charges. If you suspect you’ve been charged unfairly, file a complaint with Uber or Bolt through their support tabs as soon as the ride ends.
By staying vigilant and following these simple tips, you can avoid the most common scams and enjoy a smoother, safer travel experience in Portugal.
